Privacy policy

Privacy Policy Unwind UK Complementary Healthcare trading as 'Complementary Natural' is totally committed to protecting your personal information and only collect and use information about you in accordance with the Data Protection Act applicable in the UK. The information is necessary to ensure we are able to process your order efficiently and to provide you with the best possible service We assure you that we will not give out private information to advertisers, agencies or third parties.Nor will we sell it to other parties. We may use the information to send you offers for goods or services from time to time which we think may be of interest to you. If you do not wish to receive this information please let us know by e-mailing us at What information do we collect? When you order we need to know your name, e-mail address and delivery address. We will also require your credit card/debit card number and expiry date to enable us to process your order, carry out credit checking and to notify you of your order status. We also ask for your telephone number to enable us to contact you if required. We can only deliver to the registered address of the card. If this is a problem please contact us before placing your order. Cookies Cookies are small text files that a web site transfers to a site visitor's hard disk or browser for added functionality, or for tracking web site usage. We use cookies to help identify repeat visitors and to display to them products and offers best suited to their viewing pattern. You normally have to enable cookies from us and Paypal to enable payment to be processed. Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser permits. However you may find that certain elements of the site function incorrectly if cookies are not enabled on your browser. Security Policy Security is one of our top priorities and we guarantee to keep all the details you supply to us confidential. When you place an order through our secure server, your credit card details are protected from interception. Our payment server offer SSL encryption of data transmissions so your security is assured whenever you place an order. Depending on which browser you use you will see confirmation that your connection is secure.You should see your browser change to https:// at the start of the line and if you have newer software it will go green. Generally it will be a small padlock at the bottom of your browser.If you suspect your details have been comprimised please contact and your card company.We will hold your order until we recieve another form of payment. UK cheques may be used subject to card limit.These will cause a delay in processing of your order until funds have cleared. Always ensure that the padlock is shown before entering card details and never send card details by e-mail.If you have any concerns about payment you can always phone us.


This Web site uses etracker technology ( to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.